Privacy Policy

1. Introduction

Nouxel AI (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and safeguard your information when you visit our website or interact with our services.

Opt-In Form: https://go.nouxelai.cloud/book-a-demo

2. Information We Collect

We may collect the following information when you voluntarily provide it through our website forms, booking pages, or communications:

• Name
• Phone number
• Email address
• Business name
• Service interests
• Appointment details

We may also automatically collect limited technical data such as IP address, browser type, and device information to improve website performance.

3. How We Use Your Information

We use your information to:

• Respond to inquiries
• Schedule appointments and demos
• Provide requested services
• Send service-related communications
• Provide customer support
• Improve website functionality

We do not sell or rent personal information to third parties.

4. SMS Communications & Consent

If you provide your phone number through our website forms or booking calendar, you consent to receive SMS messages from Nouxel AI related to:

• Appointment confirmations and reminders
• Service updates
• Account notifications
• Follow-ups regarding inquiries
• Customer support communications

Message frequency varies. Message & data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

5. Data Sharing & Mobile Information Compliance

We may share limited information with subcontractors and service providers strictly for operational and customer support purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance functionality. You may control cookie settings through your browser preferences.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission is guaranteed to be 100% secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill business purposes or comply with legal obligations.

9. User Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@nouxelai.cloud.

10. Third-Party Service Providers

We may use trusted third-party providers such as CRM systems, hosting providers, and communication platforms to support business operations. These providers are contractually obligated to safeguard your information.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Information